| Pricing and Billing |
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| Do I have to pay sales tax? |
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You only have to pay sales tax if your shipping address is in the state of Illinois, Missouri, Pennsylvania, or New York. |
| I have a question on my charges. |
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Click the "My Account" link at the top left side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please call our customer service line at 1-800-393-5436 Monday through Friday, 8:00 AM through 5:00 PM US Central Time, or email us at customerservice@romansunstone.com for further assistance. |
| I need a copy of my receipt/invoice. |
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Click the "My Account" link at the top left side of our site to print invoices. |
| When will my credit card be charged? |
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Your credit card will be charged at the time your order is placed. Therefore, we do not accept backorders and we ship all orders within 48 business hours of order acceptance. |
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